UPS (NYSE:UPS) today continued its aggressive roll-out ofinnovative new services and solutions, s focused on theneeds of its customers, especially small and medium-sizedbusinesses. Many of the solutions work together to provide superiorvisibility, control, convenience and customer value versuscompetitor solutions that cannot leverage a fully integratedtransportation network. Additionally, the company will bring onlinemore investments designed to speed time-in-transit and increasenetwork capacity, providing all UPS customers with additionalcapabilities for future success.
“In 2019, UPS launched more new services and operationalinnovations than in any year in the company’s recent history,” saidUPS Chairman and Chief Executive Officer, David Abney. “We aredemonstrating further bold action in 2020 as we embrace markettrends, invest for growth, partner for added reach and developunique capabilities using next generation technologies.”
A summary of UPS’s announcements on January 29, 2020 follow:
Network Enhancements Support Customers’ Need for Speed andAvailability
UPS continues in 2020 its multi-year investment strategy totransform and grow its Smart Global Logistics Network. The companywill add more than 5 million square feet of new automated sortationcapacity globally during the year, beginning with the announcementof another super-hub and a total of $1.4 billion investment in newand renovated facilities in Pennsylvania, primarily to servecustomers in the northeast corridor. Read more on expansion.
UPS Extended Hours Coverage and Expanded Weekend Delivery
New capacity, lane enhancements and more sort operations atseveral facilities will provide greater customer access to UPS®Extended Hours service, which now reaches 98 percent of the U.S.population, up from 85% when announced in mid-2019. The serviceenables shippers to process online orders later in the evening forlocal next day ground delivery, offering faster speed tomarket.